Samsung: Best and Worst portable computer Brands of 2014

Samsung improved its complete score from last year, from sixty nine out of a hundred to seventy four. 2 of the largest reasons for that jump ar the brand’s excellent showing in our school Support face-off and its compelling Samsung SideSync software system, that allows you to run phone apps and answer messages on the large screen. the corporate additionally continues to shine once it involves style, however the keyboards and overall product choice might still use improvement.

Thanks to a replacement Samsung Cares app for automaton, a foreign Support for PCs program and an infatuated on-line support team, Samsung’s school support continuing its upward trek during this class for the second year during a row. The company’s Live Chat might still use some work, however. On the phone, our average decision time with Samsung was nine minutes — but Sony’s 9:36 — however its representatives had problem with a number of our questions; one secure to decision US back and ne'er did.

Samsung affected up from a three-party second-place tie in style to a two-way tie for second place. Like Apple, Samsung has found its signature look: a midnight-blue all-aluminum chassis for such premium notebooks because the ATIV Book nine and ATIV Book nine and. However, the rest of the ATIV Book line — as well as the ATIV Book five, ATIV Book half-dozen and ATIV Book eight — has maintained the secondary aesthetic mixture of atomic number 13 and laborious plastic.

Depending on that Samsung portable computer you get, you may find yourself with an honest keyboard and touchpad — or not. whereas some systems, like the Samsung ATIV Book nine, provided solid tactile feedback, several others, as well as the $1,200 ATIV Book eight, suffered from shallow travel and overall mushiness.

Despite charging premium costs for many of its systems, Samsung hobbled several of them with inaccurate, frustrating touchpads just like the one on the $1,399 ATIV Book nine and, that had hassle pinch-zooming and two-finger scrolling in our tests. Even worse, the $1,199 Samsung ATIV Book 6′s touchpad had problem identifying between scrolling and pinching, and rejected Windows eight gestures unless we tend to were extraordinarily deliberate. Users ought to expect a fantabulous writing and navigation expertise for that sort of cash.

The ATIV Book nine and may be a exemplar of the simplest Samsung needs to provide. The Ultrabook sports a 3200 x 1800-pixel, 13.3-inch show that delivers fascinating pictures on a par therewith of the tissue layer show MacBook professional. However, the ATIV eight suffered from washed-out colours, and also the ATIV Book 5′s 1366 x 768p, 15.6-inch show was on the dim aspect. On average, Samsung laptops solely reached 234 illumination unit, that is under the 242-lux portable computer class average for show brightness.

We didn’t have several complaints regarding the audio quality on Samsung’s machines, and that we enjoyed fiddling with Samsung’s SoundAlive technology.

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